CCTVWORLD is a young Australian high-tech company providing network devices, CCTV Solution and Intercom System to several industries and domestic users. CCTVWORLD offers a variety of standard telecommunication & electronic security products and is also able to customize products based on individual needs. We drive our industry by supplying efficiency, high quality, continuous innovation, and ease of access to all our customers. We proudly sell original products straight from the Australian distributors, no grey imports, and our products are backed by full manufacturer warranties.
At CCTVWORLD, we have a wide range of the security devices and network equipment at everyday low prices. CCTVWORLD partners with Australian Dahua & Hikvision distributors and we gumtree all the security products we provided are genuine Australian market products. No grey market products. Every item is tested by a skilled technician for compatibility and stability before being placed in an order.
We want to make your online shopping experience as quick and easy as possible. So we’ve devised a range of delivery options to ensure convenience and choice. We uses trustful carriers in the business to make sure your order gets to you on time. Orders in stock in AU warehouse will be shipped within 24 business hours.
We’re dedicated to providing you with an end-to-end service that you can feel confident in. We promise to make you feel like a person rather than just another client. Here’s how:
✔️ Keeping in contact with you… calling, emailing, or via facebook, google+, our website blog, newsletter, seminars or our social events
✔️ We WILL answer your emails within 24 hours
✔️ We WILL ensure you are on track to meet your goals. We truly want you to feel part of our community, where we come together to learn, share, care and create mutually beneficial value.
It’s because of these reasons and so much more that we’re unique.
Once your package leaves our warehouse, we’ll send you a shipment notification email. This email includes the carrier name, tracking number, shipping date and items’ details. You can click the tracking number to track your package on the carrier’s website.
If you have already received your order and find that it is damaged, please take photos or videos on site and send them to us. CCTVWORLD will be in direct contact with the carrier to resolve the issue as quickly as possible, avoiding more inconvenience caused to you. Once get approval that damage is caused by shipping, your account manager will guide you how to return damaged ones to us for an exchange or refund. More about return service, you may refer to our Return Policy.
If you find that your parcel is missing, please inform your account manager at the first moment. CCTVWORLD will guide you about the remedy procedures accordingly.
The logistics company will leave the package at a safe location or leave a card directing you of the next steps. CCTVWORLD will not be held responsible once this package has been left. And there might be fees for re-delivery according to different express company, so please contact local express company if you need. They can reschedule a delivery date suitable for you.
We are here to help. Any questions, you can refer to our FAQ for help, or Contact Us.